24/7 security control center
The centerpiece of your security infrastructure is our 24/7 security control center: Continuous monitoring and real-time response for maximum security.
If you do not have your own staff for monitoring or if you desire support for your team, you can book our 24/7 security control center to further enhance your security measures and ensure professional monitoring around the clock. Thanks to Vaidio’s real-time analysis, we can identify threats immediately and react quickly. This ensures that your security measures are always functioning optimally and threats are addressed quickly and effectively.
Vaidio continuously analyzes video streams based on predefined training data and scenarios. Once Vaidio detects an emergency situation at your location, an alarm message is generated and sent to our security control center.
One of the outstanding features of our security control center is real-time alarm management. As soon as an alarm is received, an operator verifies it immediately to minimize false alarms. This ensures that we can provide a quick response in your environment, ensuring that you are optimally protected at all times and that any threat is efficiently handled.
Once we confirm an alarm, we execute a pre-defined Standard Operating Procedure (SOP) with you. These SOPs ensure that we take the appropriate actions in any situation. Furthermore, these instructions are flexible and can be adjusted based on your specific needs and security requirements. This ensures that each response is tailored to the particular situation and that your security standards are always upheld.
By using our security control center, you also benefit from a comprehensive documentation of all incidents. This extensive recording allows you to analyze and track each event in detail. This ensures that you have complete transparency at all times over all security-related events and can continuously optimize your security strategies.
Your benefits at a glance
Around-the-clock monitoring
You benefit from continuous monitoring of your security infrastructure, 24 hours a day, 7 days a week. This ensures that security-related events can be responded to at any time, even outside regular business hours.
Increased security and responsiveness
With the support of a specialized security operations center, the efficiency and effectiveness of your security measures are significantly enhanced. Potential threats and incidents are quickly identified and addressed, improving your overall security posture.
Cost efficiency
The 24/7 security control center is a cost-effective solution compared to setting up your own control center with round-the-clock staff. You avoid high personnel costs and infrastructure investments while still benefiting from professional monitoring.
Relief for the internal team
Your internal staff will be relieved as continuous monitoring will be taken over by the Synaedge Security Operations Center. This reduces the workload for your employees and allows them to focus on other important tasks.
Rapid escalation and intervention
In the event of a critical incident, the security control center can react immediately by alerting security forces or activating emergency protocols to minimize damage and ensure compliance with applicable security standards and policies.
Flexibility and scalability
You can book the 24/7 security control center flexibly as needed, whether as a complete monitoring solution or as support for your existing team. The service can be tailored to your specific requirements, providing high flexibility.
Our data protection concept
The Synaedge Security Control Center offers a comprehensive data protection concept that significantly differs from conventional video surveillance systems. Conventional video surveillance systems often continuously capture all activities and store this data without specific filtering or control, which can lead to significant data protection risks. Surveillance is often not limited to security-related events and therefore includes a variety of recordings containing sensitive information about individuals. This can lead to data protection violations and misuse of the collected data. In contrast, the Synaedge Security Control Center uses event-based surveillance that focuses exclusively on security-related incidents. This method minimizes the collection of unnecessary data and thus protects privacy.
Event-based monitoring
Once a security-relevant event is detected, a recording is created and the incident is analyzed in real-time, thus avoiding continuous monitoring of individuals.
Anonymization of persons and identifiers
Through this measure, personal identification features are made unrecognizable before the data is further processed or stored. This reduces the risk of unauthorized identification and protects the privacy of all parties involved.
local data storage
This minimizes the risk of unauthorized third parties accessing the data and provides an additional layer of security.
Strict access controls and comprehensive audit logs
These logs record every interaction with the system and ensure that only authorized individuals have access to sensitive data. This increases transparency and enables accurate tracking of who accesses the data and for what purpose.