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Abstract monitor with six AI video analytics for control centres

Cities and Authorities

AI video analytics forPolice and
Emergency control rooms

Use AI video analytics in control rooms to detect defined visible events and receive the relevant image. Synaedge connects your cameras, video management systems and reporting channels. Staff review the context and coordinate response teams with precision.

Check relevant events fasterSearch camera footage efficientlyNotify mobile response teams

Starting position and your goal

Better visibility for your control centre.

Emergency calls, alerts and images from multiple camera systems converge in police and operations control rooms. Monitoring every stream continuously is rarely possible. Violence, crowding, visible hazards and blocked routes require timely assessment. AI video analytics provides relevant visual information for review, while the final objective remains a sound human assessment of the situation.

Automatically detect events

Get clues to visible weapons, physical conflicts, crowds of people, besides objects or other defined situations.

Visual verification of notifications

Use the corresponding camera view to check whether and what reaction is required.

Informing emergency services directly

Pass confirmed events with location, camera view and other information available to your emergency services.

Incidents faster to investigate

Limits relevant video sequences based on time, location, objects and visible features.

Solution approach – Testable scenarios

Recognition. Verify. Coordinate missions.

Synaedge adds an analytics and automation layer to your existing or planned camera infrastructure. For control-room video analytics, define the connected camera areas, zones, time windows, dwell times and thresholds that support your operating processes. We use your cameras and selected platform to determine which functions are suitable.

Situational overview

Verify alerts

When your control room receives a report of a confrontation, suspicious object, smoke or another hazard, staff can call up available cameras in the surrounding area. Video analytics helps them find relevant sequences and review the visible situation at the reported location. This provides additional context for prioritisation and dispatch. The camera view does not replace an emergency call or professional assessment of the situation.

Visible objects

Possible weapons

The video analytics can detect objects that appear in the camera view such as visible shot, cutting or static weapons. Your control centre receives an alert with the associated relevant image and can check whether there is a possible dangerous situation. If suspicion is confirmed, you can hand over the information to the competent emergency services according to your specified procedure. Hidden objects are not detected. Tools and similar-looking everyday objects can trigger a hint.

Human review

Review possible violence

You can have visible movement patterns analysed, which indicate a possible physical confrontation. Your employees check the camera view and evaluate whether an intervention is necessary. This gives you a visual alert early, even if no report has been received from the population yet. The AI cannot reliably assess the context of a movement. Playful, sporting, hectic or helping movements can look similar.

Occupancy monitoring

crowd density

You can measure crowd density in squares, pedestrian areas, transport hubs and outside public buildings. If a defined threshold is exceeded, the control centre receives an alert. You can also assess movement directions and how a gathering develops over time. The analysis does not assess the purpose or legality of an assembly. Camera-based people counts are estimates and must be interpreted accordingly.

Object monitoring

Unattended objects

You will receive an alert if an object has been reset in a defined area and remains unattended for a specified period. Your control centre can check the relevant image, view earlier sequences and decide whether further clarifications are required. The AI cannot determine whether an object is harmless, lost or dangerous.

Virtual Zones

Restricted areas

You can specify virtual zones in public areas, transportation facilities, from government buildings or within other protected facilities. The analysis detects people or vehicles crossing a defined boundary, moving contrary to a predetermined direction or staying longer than planned in a zone. Your employees assess whether a person or vehicle is actually unauthorised by means of the information available.

Fire detection

Smoke and flames

Detect visible smoke or flames with suitable cameras. The control room receives an alert and can review the affected zone. Visual analytics can add another detection layer in large outdoor areas, workshops or parts of buildings that are difficult to observe. It does not replace prescribed fire detectors, smoke alarms or technical fire-protection systems.

Emergency assistance

Falls and motionless people

Receive an alert when someone falls, lies on the ground or remains motionless for a defined period in a monitored area. Staff can review the situation and notify police, emergency services or other designated teams when required. The AI cannot determine whether a medical emergency has actually occurred.

Property protection

Review vandalism

Receive alerts about possible damage, graffiti or tampering involving vehicles, buildings, stops, machines and other public facilities. Video analytics detects visible actions or changes. Staff then determine whether property damage or another relevant incident has occurred.

Public spaces

Detect dumped items

Analyse monitored areas for objects or waste placed outside designated zones. The designated team receives an image and can review the event. A camera view alone cannot determine whether the placement is illegal.

Vehicle access

Restricted entrances

You can detect vehicles that ride closed zones, disregard defined directions or block rescue and operational routes. Your control centre receives an alert with location and camera view. Further assessment is based on your traffic, safety and application information.

Separate approval

Licence-plate matching

If there is adequate legal basis, you enter indicators of shared camera locations and compare them with lists of searches, notification or blacklists of authorities. Your employees check possible hits based on image quality, match, location, time and other information. An automatic hit alone is not a final proof of identity and does not trigger any incriminating measure without the prescribed examination.

Vehicle search

Seat belts and mobile phones

You can narrow down video recording by vehicle type, colour, direction of movement, camera location and period. This means that your employees will find relevant sequences faster, even if there is no identification label. Visible features are used to limit them. They do not automatically allow the unique identification of a vehicle.

Person search

Refine search criteria

Within legally approved video archives, search by visible attributes such as clothing colour, direction of movement, time period and camera location. Results support staff during review. Similar clothing or occlusion can produce inaccurate matches. The search determines neither a person’s identity nor their involvement in an event.

Cross-camera search

Search across cameras

You can track a visible person or vehicle based on recognizable features across multiple cameras and limit possible movement paths. Your employees check the proposed sequences and confirm whether the same object or the same person is actually visible. Cross-camera tracking is not an unequivocal identity determination.

Biometric matching

Review face matches

General event analytics does not require face matching. Any biometric comparison requires an assessment of the legal basis, necessity, proportionality and authorisations. The EU AI Act generally prohibits real-time remote biometric identification in publicly accessible spaces for law enforcement. Narrow exceptions require national legislation and, in principle, prior independent approval; internal approval alone is insufficient. Authorised, trained staff review every possible match.

Technical operation

Check cameras

Receive an alert when a camera is covered, rotated or its view changes substantially. This helps you identify technical failures or possible tampering and send the event to the designated team.

Disposition

Checking tasks

You can capture visible traffic jams, blocked intersections, parked vehicles and other obstacles on planned access points. The information supports your disposition in assessing possible directions. They do not replace traffic situation or navigation systems.

Video search

Search with free text

Depending on the platform used, your authorised staff can describe the situations you are looking for in natural language. A search query can combine, for example, visible clothing, vehicles, objects, directions of movement and locations. The sequences found are then checked by your employees.

Comprehensible

Documenting events

You can merge relevant camera images, times, locations, editing steps and transfers in a defined event workflow. This results in traceable documentation from technical alert to human evaluation and further processing.

From camera view to your deployment decision

From detection to tested operational information.

You determine what is being checked, who receives the message and how your team reacts. The final assessment remains with the designated teams.

01

Connect data sources

You connect the cameras and systems authorised for the respective purpose to your control centre environment.

02

Recognising events

The AI analyses defined visual events, objects, movements and states.

03

Prioritise notices

Your rules determine which events are displayed, merged or treated with increased priority.

04

Verifying situation

Your employees check the camera view and include further messages and situation information.

05

Coordinate deployment

In the event of a confirmed event, you will hand over the location, camera view and other relevant information to the competent staff.

06

Document processing

You document the test, decision, handover and processing status according to your specifications.

Your camera→Visual AI→Your rule→Your event→Your reaction

Vaidio in everyday junctions

This is how your team works with the software.

Experience AI video analytics for control rooms in short software videos: from the defined event to search and evaluation. Presentation and available functions are based on version, licence and permissions.

Software demo 0:56 min.

Detect events in real time as video open

Event detection

Vaidio detects events in real time.

Define relevant events about analytics models or describe visible objects, situations and activities in natural language. Vaidio continuously analyses the selected camera images based on their rules and provides detected events for review.

The video shows Prompt-Enhanced Search (PES): A text description defines which image content should be examined. Depending on the function, you use such descriptions for searching or thus set up an appropriate analysis.

Software demo 0:12 min.

Trigger alarms within seconds as video open

Alerting

Vaidio triggers alarms within seconds.

When Vaidio detects a defined situation, the platform automatically creates an alert with the relevant image. The incident appears in the alarm view and can be sent to your control room, mobile teams or connected systems.

In the video you can see the alerting during a detected physical altercation. Your rules determine the recipients and reporting channels; your employees will check the situation and decide on the reaction. The specific alarm time depends on analysis, infrastructure and connection.

Software demo 0:11 Min.

Manage alarms centrally and across locations as video

Central alarm management

Vaidio manages alarms centrally and across locations.

Combining detected events in a shared overview. Your employees will see which camera and location are affected and which processing status has a message. Incidents can be coordinated across several locations.

Dashboards and alarm histories support the evaluation and documentation. The video shows temporal distributions, camera comparisons and event overviews in the Vaidio Data Dashboard.

Software demo 0:07 min.

Search video material specifically as video opening as a video

Intelligent video search

Vaidio makes video material specifically searchable.

Vaidio detects people, vehicles and other objects and taps the analysed recordings about metadata. Your employees search for relevant features, cameras and periods and receive matching scenes from shared live or archive material.

The video shows a search hit and the associated recording. With Natural Language Search, searched situations can also be described as text. This allows your teams to access relevant sequences instead of viewing extensive video material completely manually.

Software demo 0:42 min.

People, vehicles and objects watch multiple cameras as video open

Cross-camera search

Vaidio tracks people, vehicles and objects across multiple cameras.

Link suitable sequences of different camera locations and reconstruct possible movement paths. Vaidio will put together further sites to form a selected person, a vehicle or an object that your employees can check in connection.

The video shows the cross-camera search in a hit overview. Depending on the configuration, the results can also be displayed in map, building plan or grid views. The search is carried out within the approved cameras, periods and permissions.

Software demo 0:04 min.

Evaluate video data for security, operation and planning as video opening

Evaluations and Planning

Vaidio provides usable insights from your video data.

Vaidio evaluates detected objects, movements and activities and prepares them as statistics, heat maps and temporal trends. This allows you to count objects, examine movement flows and residence times, and compare developments over longer periods of time.

The video shows object counts and the distribution of different object types in the Vaidio Data Dashboard. Dedicated, aggregated evaluations support your city or authority in terms of security, operation and resource planning.

More about the platform: Vaidio AI Vision Platform

Integration into your control centre environment

Use your existing systems and reporting channels.

We connect your suitable cameras, video management systems and specialist applications to the analytics layer. You determine which events are sent to your operations management, security organisation or mobile teams. We align the solution with your existing interfaces, roles and security specifications.

Video management systemsUse appropriate camera streams and events handovers in your existing VMS. Scope and bidirectional functions depend on version and interface.
Inspeakable operation line and dispositionPass verified notes with location, time and visual context to your operation or scheduling system.
Geographical information systemsAssign approved cameras and events spatially. Coordinates and location data are coordinated with your systems.
Location maps and management systemsProvide visual information for your location review. Your people assess the overall situation.
Emergency call and reporting systemsAdd incoming messages with available camera images. Emergency call processing and professional assessment remain with your teams.
Traffic ManagementUse visible obstacles and vehicle events as an additional context for traffic and deployment processes.
Risk managementCompile visual cues with shared alarm sources. Existing technical safety systems will be retained.
Case and event managementDocument processing statuses, human inspections and handovers according to your specifications.
Access controlConnect visible access events with appropriate authorisation checks and existing access systems.
Mobile emergency forcesProvide relevant visual context using shared mobile applications. Roles and secure device access limit the usage.
Dashboards and video wallsShow events, camera images, and purpose-bound evaluations where your teams are working.
Authorisable interfacesCheck REST APIs and other available interfaces for your specialist applications. The specific connection is technically and organisationally coordinated.

Your concrete added value

Better visibility. Targeted missions. Clear responsibility.

Use AI video analytics for control rooms to call up relevant camera images, classify incidents and inform emergency services. Your teams will keep the decision in hand.

Checking dangers earlier

Get alerts about defined visible events, even if no one actively monitors the camera stream in question.

Visual verification of notifications

Call a suitable visual context and enter it in the valuation of incoming messages.

Deactivate control centre teams

Direct staff attention to relevant alerts for review.

Prioritise camera images

Your rules determine which events are displayed or provided with increased priority.

Supporting decisions

Connect the camera, time and event type to your other location information.

Informing emergency services

You send approved advice specifically to the responsible mobile teams.

Overlooking dynamic locations

Complete information from shared locations in your workflow.

Browse Videoarchive

Limit sequences after shared features and check the suggested hits.

Document processing

Record an understanding, decision, responsibility and handovers.

Continue using cameras

Integrate your technically suitable camera infrastructure and existing VMS interfaces.

Designing processes appropriately

Accept cameras, rules, permissions and reporting channels on your responsibilities.

Privacy by Design and limitations

Limit each analysis to a clearly defined purpose.

Police work, rescue and general security tasks are subject to different legal requirements. The specific processing purpose is decisive. We coordinate AI video analytics for control centres with your purpose, your data protection authority and the applicable EU and national requirements. You retain control over areas, access and reactions.

Visibility and detection quality

The analysis records only visible and technically sufficiently recognizable events. Lighting, weather, covering, perspective, resolution and high crowd density influence the results. Misleading and overlooked events are possible.

No intention or criminal liability

The event analysis described here does not determine the legality, criminal intent or involvement in an incident. It does not create personality or dangerous profiles and does not derive political stance, origin, religion or emotion.

Meetings and crowds

People counts are estimates. From density and movements, neither the purpose nor the legality or peacefulness of an assembly can be derived. Freedom of assembly, purpose limitation and national requirements must be taken into account separately.

Objects and medical emergencies

Tools can look like weapons. Returned items are not automatically dangerous. Movementless people are not necessarily in a medical emergency. Your teams check the context; prescribed fire detection and emergency call systems are required.

Search hits and recognition

Similar clothing, vehicle forms or coverings can cause incorrect assignments. A search for a feature or cross-camera assignment is not a final proof of identity. They check the proposed sequences and document the evaluation.

Licence plates and reference lists

Trade number plate recognition and list comparisons require a sufficiently specific purpose and a sustainable legal basis. Check permitted data sources, location, period, permissions and deletion periods. A hit alone does not justify any stressful measurement.

Face Recognition and EU AI Act

Biometric identification is not part of the general event analysis. Real-time remote identification in publicly accessible spaces for law enforcement purposes is generally prohibited; only narrow legal exemptions are considered. National authorisation, necessary permits and safeguards must be examined separately. Subsequent identification is also not a legally free alternative.

Human use decision

Your authorised employees assess the situation, check information and decide on prioritisation, disposition and measures. The described solution does not make automatic police decisions and does not trigger any burdensome measures solely because of an AI meeting.

Privacy by Design

Your rules for controlled operation

  • Define the task and purpose, distinguishing law enforcement by competent authorities from administrative, emergency-response and other security tasks.
  • Check the appropriate legal basis and applicable national law before using your data protection authority.
  • At high risk, perform a data protection impact assessment; examine additional AI Act obligations and, if necessary, a fundamental rights impact assessment.
  • Analyse the exclusive necessary, authorised cameras, application areas and periods of time.
  • Plan processing in your official infrastructure or in an agreed EU or Swiss environment.
  • In the case of external operation, also check support, subcontractors, telemetry and possible third country access; the storage location alone is not enough.
  • Define event-related storage and short, purpose-bound retention, test and deletion periods.
  • Hide non-relevant image areas and mask faces or people according to the purpose.
  • Check remaining identifiability and access to original recording; masking is not automatically irreversible anonymization.
  • Set up role-based access rights and separate permissions for event analysis, research, exports and identification.
  • Record access rights, search queries, hit checks, processing steps and distributions in a traceable manner.
  • Facial and licence plate matchings only for separately tested purposes and authorised reference data.
  • Securing mobile devices, communication paths and additional camera sources with secure access and clear sharing.
  • Consider transparency, rights of data subject, information points and necessary legal restrictions in the respective procedure.
  • Check required, proportionality, permissions and detection quality regularly.

For law enforcement authorities in the EU, the Directive (EU) 2016/680, in particular Art. 8, 10, 11 and 27 and the national transposition right. For other administrative, rescue or security tasks, please check the GDPR, especially Art. 5, 6, 25 and 35 and the EDSA video surveillance guidelines according to the specific purpose. The EU AI Act applies additionally. In particular, its limits for biometric identification do not replace either national powers or a data protection legal basis.

Frequently Asked Questions

Your questions about AI video analytics in control rooms.

Cameras, operation and control centre work

Can we integrate existing cameras and video management systems?

In many cases yes. We check camera access, video protocols, image quality, network architecture, permissions and existing interfaces for you.

Can the solution be fully operated in our infrastructure?

Yes. Depending on your security requirements, processing is possible on edge systems or within your own data centre and network infrastructure.

Does the AI automatically release a police operation?

No. In the solution described here, your authorised employees check technical information and decide on prioritisation, disposition and measures. You define the display and transfer rules. An AI hit alone does not trigger any burdensome police measurement.

How will false alarms be reduced?

You can combine cameras, zones, time slots, object types, stays and multiple event conditions. In addition, security-related hits are verified by your employees.

Responsibility and privacy

Can people and vehicles be searched across cameras?

Yes, provided that the required cameras, records, permissions and legal requirements are met. The results are used to limit their limitation and must be checked by authorised employees.

Is it possible to match with want lists?

A recognisable or biometric comparison can be technically possible. You check the legal admissibility separately according to the task, data source, group of people, location and period. Particularly tight EU borders apply to real-time biometric remote decision in public areas. An internal release does not replace the legal basis or required permits.

How do Vaidio Mobile App and Cam App support our teams?

The Mobile App can provide authorised staff with camera views, alerts and search functions. Approved smartphones or tablets can supply additional video sources through the Cam App. Available functions depend on the platform version, licence, device and integration. Limit access, camera purposes and sharing to the relevant assignment.

Which data protection rules apply to police and emergency control rooms in the EU?

For law enforcement by competent authorities, Directive (EU) 2016/680 and the relevant national implementing law apply. For other tasks, assess the GDPR and supplementary national rules. Classification depends on the specific processing purpose. The EU AI Act applies according to the function used and does not replace a legal basis.

Will our video data be sent to the USA?

The deployment can be done within your own infrastructure. We agree and check operations without data transmission to the USA based on the specific architecture including support, telemetry, updates and subcontractors. Neither the product name nor the EU AI Act guarantees this automatically. The decisive factors are the data flows and contractual requirements.

Are masked videos automatically anonymous?

Masking protects the representation of people. An anonymisation is only possible when people are no longer identifiable with means of reasonably applicable. Original images, other features and linked data must therefore be considered. As long as an assignment remains possible, you will continue to treat the material as personal.

Your specific application

How would you like to support your control centre?

Would you like to extend your police control centre, security control centre or operations centre with automatic event detection and intelligent video search? We test your cameras, systems, application processes and legal requirements. From this we develop an appropriate analysis, integration and operational architecture for your control centre.