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Services for yourAI VIDEO ANALYTICS.

From the initial idea to day-to-day operation, our AI video analytics and Visual AI services help you assess feasibility, connect systems and deploy your solution in production. Start with the support you need.

Six services – individually or combined
From feasibility to operation
For SynaEYE, SynaHUB, and Vaidio

The right starting point

What would you like
to achieve next?

Choose the task that is currently pending. On the detail pages, you will find services, procedures, and concrete results. The scope and interfaces with your team are determined together before starting.

Joint workshop using a model of the camera environment

Review idea

Consulting and Feasibility

Do you want to know if your idea can be implemented with the existing cameras and image data? We examine the use case and assess quality, effort, and limitations.

Your resultA reasoned decision to implement, run a pilot or not proceed.

Connection of camera, edge system, and target application

Connecting systems

Architecture and Integration

Should your analysis work with video management, control centre, or specialist application? We plan the architecture and connect the required data and event paths.

Your resultVerified interfaces from the camera image to the relevant workflow.

Development of an individual visual inspection application

Add functions

Development and Customisation

Does a standard function not yet cover your task? We develop suitable models, workflows, interfaces, and user interfaces with clearly agreed acceptance criteria.

Your resultA documented extension for your specific use case.

Deployment of a Visual AI application on local computing nodes

Deploy to production

Deployment and Infrastructure

Do you want to deploy the solution in your environment? We size computing power, set up edge and server environments, and check load, updates, and recovery.

Your resultA tested operating environment with traceable handover.

Monitoring the operational status of a Visual AI infrastructure

Ongoing support

Managed Services and Operations

Your platform is in use and should be continuously maintained? We take over agreed tasks such as monitoring, updates, and quality reviews with clear responsibilities.

Your resultPlanned support within the agreed performance and service scope.

Controlled access to camera and analysis systems

Secure access

Cybersecurity and Data Sovereignty

Do you need control over access, networks, and data paths? We check the technical security and implement protective measures appropriate to your operational architecture.

Your resultTraceable permissions, data flows, and technical protection measures.

Platforms in the project

Choose the platform for
Your task.

Our services support the selection, integration, and operation of your Visual AI platform. Existing cameras, interfaces, and operational requirements determine which solution suits you.

Operational video analytics

Continuous AI video analytics for live camera streams

SynaEYE continuously analyses existing cameras in real time and combines detection, event logic, alerts, tracking and forensics in a European edge AI platform.

The right choice if you:
want to monitor security, safety or operational processes continuously with your cameras and process detected events immediately.

Standard analyticsVLMCustom modelsReal-timeForensic SearchAPI
Discover SynaEYE
Job-based Visual AI

Visual AI for freely defined inspection tasks

SynaHUB turns a visual question into an automated AI job. A camera, API or schedule supplies the image, a VLM evaluates the situation and returns a structured result.

The right choice if you:
want to inspect conditions, references, quality or individual visual questions without developing a separate analytics module for every task.

VLMPeriodic inspectionTarget vs ActualAPIStructured results
Discover SynaHUB
Enterprise platform

Enterprise AI Vision for particularly broad requirements

Vaidio is an established enterprise platform with an extensive catalogue of standardised video analytics, powerful forensic search and a broad integration ecosystem.

The right choice if you:
require a comprehensive standardised enterprise environment with a wide range of analysis, multi-site operation, and established VMS integrations.

21 AI Engines3,000+ objectsVLMCustom modelsReal-timeForensic SearchAPI
Discover Vaidio

Compare the areas of application and operating models of the three platforms.

Compare platforms

Assistance in ongoing operations

You need
technical support?

An incident or a specific question?

On the support page you will find contact methods, service packages, and the information we need for your request. In case of urgent failures, SLA customers use their agreed hotline.

To Support

Before getting started

Your questions about
our services.

Can we commission individual services?

Yes. You can start with a specific question, a single interface, or an existing operational environment. Together we determine which services are necessary, who is involved, and what result should be delivered.

Do we already need to have selected a platform?

No. In consulting, we can first examine your task, existing systems, and requirements. SynaEYE, SynaHUB, and Vaidio can be considered individually or combined depending on the use case. Existing licences and technical specifications are taken into account.

What distinguishes Managed Services from Support?

Managed services include agreed ongoing tasks such as monitoring, updates, or quality reviews. Support helps with a specific disruption or technical request. Scope, availability, and response times are based on your contract and service level agreement.

What do you need for a first conversation?

A brief description of your task and the desired outcome is sufficient to get started. Helpful information includes details about existing cameras, platforms, locations, and involved systems. We will then coordinate with you the secure exchange of images, protocols, or technical documents.

Start together

Your project.
The right next step.

Tell us what you want to achieve and which systems are already in place. Together we will clarify which service will move you forward.